Help

Something not working, or an idea for a bird? Email gustifferbuilds@gmail.com. We read every message.

How do we pair?

One of you sends the invite at the end of setup (or later, from the Window: Invite your love bird). The other opens Love Birds, taps "I have an invite code" on the first screen and enters the six-character code. Codes last two days.

Do we both need to pay?

No. One Love Birds+ plan covers both of you while you're paired.

How do I cancel?

In Love Birds, open Settings, then Love Birds+, then Manage subscription. Or in your iPhone's Settings, tap your name, then Subscriptions, then Love Birds. To avoid being charged, cancel at least 24 hours before your free trial ends. We send a reminder two days before.

I got a new phone

If you moved everything over from your old iPhone (with Quick Start or a backup), Love Birds picks up where it left off. If it starts fresh instead, open Settings, then Love Birds+, and tap Restore purchases, then pair with your love bird again using a new code.

A bird didn't show up

Both phones need an internet connection. Open Love Birds to fetch new letters right away. The widget catches up on its own within about an hour, and notifications need to be on to hear about a landing.

Unpairing and your data

Settings, then Your love bird, then Unpair. You each keep the letters you received. To delete your account and the letters you've written: Settings, then Account, then Delete my account. More about your data in the privacy policy.